Question 1

How do I import my existing spreadsheet?

Accepted Answer

Use our CSV import wizard. Download the template, map your columns, and import. The wizard will validate your data and provide detailed error messages if needed.

Question 2

What data does BonusLedger collect?

Accepted Answer

None. We don't collect any personal or financial information. Your account numbers, balances, bonus amounts, bank names, and personal data stay private on your device (or in your private iCloud account if you enable sync).

Question 3

Does BonusLedger work on Mac?

Accepted Answer

Yes! BonusLedger runs on iPhone, iPad, and Mac. Buy once and use it on all your Apple devices signed into the same App Store account.

Question 4

Can I sync between my iPhone and Mac?

Accepted Answer

Yes, with optional iCloud sync. Go to Settings > iCloud Sync to enable it. Your data will sync across all devices signed into the same iCloud account. Sync is off by default to respect your privacy.

Question 5

How secure are my documents?

Accepted Answer

Military-grade AES-256 encryption. Files are encrypted when device is locked. High-risk documents (statements, 1099s) require Face ID to view.

Question 6

If I buy on iPhone, do I have to buy again for Mac?

Accepted Answer

No. BonusLedger is a universal purchase. Buy once on any platform and download it on all your Apple devices at no extra cost.

We're Here to Help

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Frequently Asked Questions

Getting Started

Using BonusLedger

Documents & Security

Notifications

Mac & Multi-Device

Privacy & Data

Troubleshooting

Can't Find Your Answer?

We're Here to Help

Email Support

Reddit Community

Frequently Asked Questions

Getting Started

How do I import my existing spreadsheet?

How do I add my first account?

What if I'm tracking accounts for my spouse too?

Using BonusLedger

How do I log a direct deposit?

How do I set up reminders?

What's the difference between "After Signup" and "After Requirements Met" for bonus windows?

How do I know if my balance hold is on track?

Can I track business accounts?

Documents & Security

What documents should I attach?

How secure are my documents?

What if I lose my phone?

Notifications

Why do I only see 64 reminders scheduled?

Can I sync reminders to my Calendar app?

Mac & Multi-Device

Does BonusLedger work on Mac?

Can I sync between my iPhone and Mac?

If I buy on iPhone, do I have to buy again for Mac?

What if I don't want to use iCloud sync?

Privacy & Data

What data does BonusLedger collect?

Is my data safe if I enable iCloud sync?

Is my financial information secure?

Can BonusLedger see my account numbers or balances?

Can you recover my data if I delete the app?

Troubleshooting

The app won't unlock with Face ID

CSV import shows “invalid date format”

Can't Find Your Answer?